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Your computer may contain software that the Personal Firewall does not recognize. When an unrecognized program attempts to access the Internet, the Personal Firewall displays a Program Alert. In order to reduce the number of alerts, the Personal Firewall can learn your unrecognized programs. The Personal Firewall starts learning automatically after you install Norton Internet Security. Learning continues for seven days or until the firewall detects that you have not used unrecognized programs for a certain period of time. The Personal Firewall then returns to regular program monitoring. The Personal Firewall learns programs only when they try to access the Internet. While learning is turned on, use as many programs as possible. Use programs that use the Internet, such as Web browsers, instant messengers, and email programs, as well as word processors, spreadsheets, and financial programs. While such programs do not need the Internet in order to function, many access the Internet for program updates or information. When learning is turned on, the Personal Firewall allows all programs to access the Internet. When your computer enters an unprotected state, the Personal Firewall stops learning unrecognized programs and returns to normal program monitoring. When your computer's protection is restored, the Personal Firewall will start learning unrecognized programs again. After its initial learning period, the Personal Firewall will not turn on learning automatically. If you want the Personal Firewall to learn new programs you install, you can turn on learning manually. You can also turn off learning, if necessary. If you turn on Personal Firewall learning manually, learning will continue until you turn it off. You can determine that the Personal Firewall is learning in two ways: In the Norton Internet Security main window, the Firewall row status displays Learning. On the Windows System tray, the Norton Internet Security icon appears with a white plus (+) sign inside of a blue circle. Personal Firewall learning does not guarantee that you will never see Program Alerts. You might use an unrecognized program that you did not use while learning was turned on. Some programs access the Internet in more than one way. If a learned program tries to access the Internet in a different way after learning has been turned off, you might receive a Program Alert. More Information Turning on or turning off learning manually |
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After its initial learning period, the Personal Firewall will not turn on learning automatically. If you want the Personal Firewall to learn new programs you install, you can turn on learning manually. When you want to return the Personal Firewall to normal program monitoring, you can turn off learning. To turn on or turn off learning manually In the main window, click Personal Firewall, and then click Configure. On the Firewall tab page, do one of the following: To turn on learning, check the Learn unrecognized programs that access the Internet check box. To turn off learning, uncheck the Learn unrecognized programs that access the Internet check box. Click OK. If learning is turned off because of your computer's security status, you cannot turn it on. |